Terms of Use

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you (the "User," "you," or "your") and ("we," "us," or "our"), the corporation registered under the laws of British Columbia and operating the Grandvessianofflineclub hotel and casino complex located at .

Your continued access to or use of the Site following any modification to these Terms of Use constitutes acceptance of those modifications. We reserve the right to amend these Terms at any time without prior individual notice; however, the date of the most recent revision will always be stated at the top of this page.

These Terms of Use apply to all visitors, registered users, and any other persons who access the Site, regardless of the device or method of access used.

2. Purpose of This Website

The Site is operated by to provide current and prospective guests with information about our physical hotel and casino property in Prince Rupert, British Columbia, Canada. The purposes of the Site include, but are not limited to:

• Presenting information about hotel accommodations, suites, amenities, and facilities;
• Providing details about the on-site casino floor and gaming offerings;
• Enabling guests to submit reservation requests and enquiries;
• Publishing promotional rates, packages, and special offers;
• Sharing contact details, directions, and general property information;
• Communicating responsible gaming resources and policies.

The Site is intended for informational purposes in support of our physical premises. It does not constitute an online gaming platform, and no wagering, betting, or gaming activity takes place through the Site itself.

3. Permitted Use

3.1 Authorised Use

You may access and use the Site solely for lawful personal, non-commercial purposes consistent with these Terms of Use. Specifically, you are permitted to:

• Browse Site content for information about Grandvessianofflineclub;
• Submit reservation requests and general enquiries through designated forms;
• Download or print pages for your personal, non-commercial reference;
• Share links to publicly accessible pages of the Site.

3.2 Prohibited Conduct

You agree that you will not, under any circumstances:

• Use the Site in any manner that violates applicable federal, provincial, or local laws or regulations in Canada or your country of residence;
• Reproduce, duplicate, copy, sell, resell, or exploit any part of the Site or its content for commercial purposes without our prior written consent;
• Transmit unsolicited communications, spam, or chain messages through any feature of the Site;
• Attempt to gain unauthorised access to any portion of the Site, its servers, or any related systems or networks;
• Introduce or transmit viruses, malware, ransomware, or any other harmful or disruptive code;
• Use automated scraping tools, robots, crawlers, or similar mechanisms to extract data from the Site without our express written authorisation;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Post or transmit any content that is defamatory, harassing, threatening, obscene, or otherwise objectionable;
• Interfere with the proper functioning of the Site or any transactions conducted through it;
• Circumvent or disable any security or access-control features of the Site.

We reserve the right to suspend or terminate access to the Site for any User who violates these provisions, without prior notice and without liability.

4. Intellectual Property

4.1 Ownership

All content published on the Site, including but not limited to text, graphics, logos, icons, photographs, audio clips, video clips, data compilations, and software, is the property of or its content suppliers and is protected by applicable Canadian copyright, trademark, and other intellectual property laws, as well as international conventions.

4.2 Trade Marks

The name "Grandvessianofflineclub," the Grandvessianofflineclub logo, and all related marks, trade dress, and branding elements are proprietary to Nothing in these Terms of Use grants you any licence or right to use any trade mark, service mark, or trade name appearing on the Site without our prior written permission.

4.3 Limited Licence to Users

Subject to these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Site and its content solely for your personal, non-commercial use. This licence does not include the right to:

• Modify or create derivative works based on the Site or its content;
• Reproduce, publicly display, perform, or distribute the content other than as expressly permitted;
• Remove or alter any proprietary notices or labels on the content.

4.4 User-Submitted Content

If you submit any content to us through the Site, including enquiry messages or feedback, you grant a non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, adapt, publish, and display such content for internal business and property-improvement purposes. You represent and warrant that you own or have the necessary rights to grant this licence and that your submission does not infringe any third-party rights.

5. Reservation Requests

5.1 Nature of Requests

Any accommodation or facility reservation submitted through the Site constitutes a request only and does not form a binding reservation until it has been confirmed in writing by You will receive a confirmation communication to the email address you provided upon acceptance of your request.

5.2 Accuracy of Information

You are responsible for ensuring that all information you provide when submitting a reservation request is accurate, complete, and up to date. will not be liable for errors or failures resulting from inaccurate or incomplete information supplied by you.

5.3 Availability

All reservations are subject to availability. Submission of a reservation request does not guarantee that the requested accommodation type, dates, or special requirements will be available. We will notify you promptly if we are unable to fulfil your request as submitted and will endeavour to offer a suitable alternative where possible.

5.4 Identification Requirements

Upon check-in at the property, guests are required to present valid government-issued photo identification. The name on the identification must match the name on the reservation confirmation. We reserve the right to decline check-in if identification requirements are not satisfied.

5.5 Cancellation and Modification

Cancellation and modification terms specific to your reservation will be communicated at the time of confirmation. Unless otherwise stated in your confirmation, the following general terms apply:

Group bookings, special packages, and promotional rates may be subject to separate cancellation terms, which will be disclosed at the time of confirmation.

6. Rates and Booking Terms

6.1 Published Rates

Room rates and promotional offers displayed on the Site are quoted in Canadian dollars (CAD) and are inclusive of applicable taxes, including GST/HST, unless expressly stated otherwise. Rates are subject to change without notice prior to the issuance of a reservation confirmation. Once a reservation has been confirmed in writing, the rate stated in that confirmation will apply.

6.2 Additional Charges

Rates displayed on the Site cover accommodation only unless otherwise specified. Additional charges may apply for optional services, amenities, incidental expenses, and resort fees, and will be disclosed at check-in or upon request. A pre-authorisation hold may be placed on your payment method at check-in to cover incidental charges.

6.3 Payment

Payment terms will be communicated at the time of confirmation. We accept major credit and debit cards as indicated during the reservation process. Full or partial prepayment may be required for certain room categories, promotional rates, or extended-stay reservations.

6.4 Promotional Offers

Promotional rates and special packages displayed on the Site are subject to availability and may be withdrawn or modified at any time prior to confirmation. Offers may not be combined with other promotions unless expressly stated. reserves the right to correct any errors in published promotional content.

6.5 Taxes and Fees

All applicable provincial and federal taxes, including GST/HST charged under GST/HST No. 889 274 615 RT0001, will be applied in accordance with the rates in force at the time of your stay. Any changes to applicable tax rates imposed by governmental authorities between the date of confirmation and the date of your stay will be reflected in your final invoice.

7. Age Restriction

Access to the casino floor and all gaming facilities at the Grandvessianofflineclub property is strictly restricted to persons who are 18 years of age or older, in accordance with applicable British Columbia gaming regulations.

By using the Site to make enquiries or reservation requests related to casino access or gaming facilities, you confirm that you are at least 18 years of age. reserves the right to request proof of age from any guest at any time and to refuse or revoke access to gaming areas where this requirement is not satisfied.

While hotel accommodations may be available to guests of all ages subject to applicable policies, minors may not access, enter, or remain in any designated gaming area on the property at any time. Supervision of minors on the broader property remains the sole responsibility of accompanying adults.

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from individuals under that age. If you believe that a child has submitted personal information through this Site, please contact us at privacy@grandvessianofflineclub.com.

8. Responsible Gaming

is committed to promoting responsible gaming practices at its Prince Rupert property. We recognise that gaming should be an enjoyable form of entertainment and that it is important for our guests to make informed decisions about their participation.

Our responsible gaming commitments include:

• Enforcing the minimum age requirement of 18 years for access to all gaming facilities;
• Training staff to identify and respond appropriately to signs of problem gambling;
• Making information about responsible gaming resources available at the property;
• Honouring voluntary self-exclusion requests from guests who wish to restrict their access to gaming facilities;
• Providing guests with the option to set personal gaming limits upon request.

If you or someone you know is experiencing difficulties related to gaming behaviour, we encourage you to seek support from appropriate community resources. Our on-site team can direct you to information about responsible gaming programmes available in British Columbia.

reserves the right to refuse gaming access to any individual who appears to be in breach of applicable age requirements or whose conduct is inconsistent with our responsible gaming policies.

9. External Links

The Site may contain hyperlinks to third-party websites or resources for your convenience and information. These links do not constitute an endorsement by of the linked websites, their content, products, or services. We have no control over the content, availability, privacy practices, or terms of third-party websites and accept no responsibility or liability for them.

When you follow a link to an external website, you leave the Site and are subject to the terms and privacy policy of that third-party website. We encourage you to review the terms and privacy practices of any third-party website you visit.

If you wish to link to any page of the Site from an external website, you may do so only to the Site's homepage and in a manner that is lawful, fair, and does not damage our reputation or take advantage of it. You must not create a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. We reserve the right to withdraw linking permission at any time.

10. Availability of the Website

We aim to maintain the Site and make it available on a continuous basis; however, we do not guarantee uninterrupted or error-free access. The Site may be temporarily unavailable due to scheduled maintenance, emergency maintenance, upgrades, technical failures, or circumstances beyond our reasonable control.

We reserve the right to:

• Suspend, withdraw, or modify the Site or any part of its content at any time and without notice;
• Restrict access to all or part of the Site to registered users or specific categories of visitors;
• Discontinue the Site permanently.

will not be liable if, for any reason, the Site is unavailable at any time or for any period. We make no warranty that the Site will meet your requirements or that it will be compatible with your hardware or software.

11. Disclaimer of Warranties

The Site and all content, information, and materials provided through it are offered on an "as is" and "as available" basis, without any representation or warranty of any kind, express or implied, to the fullest extent permitted by applicable Canadian law.

Without limiting the generality of the foregoing, makes no warranty that:

• The Site will be accurate, complete, reliable, current, or error-free at all times;
• Any defects in the Site will be corrected;
• The Site or the servers that make it available are free of viruses or other harmful components;
• Information about room availability, rates, or services will be free from omissions or inaccuracies.

Nothing in these Terms of Use affects any statutory rights you may have as a consumer under the laws of British Columbia or Canada that cannot be excluded or limited by contract.

12. Limitation of Liability

To the fullest extent permitted by applicable law, , its directors, officers, employees, agents, and contractors shall not be liable to you or any third party for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with:

• Your access to or use of, or inability to access or use, the Site;
• Any reliance placed on information or content published on the Site;
• Errors, inaccuracies, or omissions in Site content;
• Unauthorised access to or alteration of your data or transmissions;
• Any interruption, suspension, or discontinuance of the Site;
• Conduct of any third party in connection with the Site.

Where our liability cannot be excluded by law, our total aggregate liability to you in connection with these Terms of Use and your use of the Site shall not exceed the greater of (a) the total amount you paid to in the twelve months immediately preceding the event giving rise to the claim, or (b) CAD $100.

Nothing in these Terms of Use excludes or limits our liability for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under the laws of British Columbia or Canada.

13. Indemnification

You agree to indemnify, defend, and hold harmless and its directors, officers, employees, agents, licensors, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of or access to the Site in violation of these Terms of Use;
• Your breach of any representation, warranty, or obligation under these Terms;
• Any content you submit, post, or transmit through the Site;
• Your infringement of any intellectual property or other rights of any third party.

14. Privacy and Personal Data

is committed to protecting the personal information of Site visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

Our Privacy Policy, available on the Site, describes how we collect, use, disclose, and safeguard personal information submitted through or in connection with the Site. By using the Site, you acknowledge that you have reviewed our Privacy Policy and consent to the practices described therein.

Where we collect special-category personal data, we will do so only to the extent required by law or with your explicit consent, and such data will be handled with appropriate additional safeguards.

For privacy-related enquiries, please contact us at: privacy@grandvessianofflineclub.com

15. Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) are governed by and shall be construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to any conflict-of-law principles that would require the application of the laws of another jurisdiction.

You agree that the courts of British Columbia, sitting in the city of Prince Rupert or as otherwise designated by applicable court rules, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use.

16. Dispute Resolution

16.1 Informal Resolution

We encourage you to contact us directly in the first instance if you have a concern or complaint related to the Site or these Terms of Use. Many issues can be resolved promptly through direct communication. Please direct your correspondence to the contact details provided in Section 17 below.

16.2 Mediation

If a dispute is not resolved informally within thirty (30) days of written notice from either party, both parties agree to attempt in good faith to resolve the matter through non-binding mediation administered by a mutually agreed mediator in British Columbia before initiating formal legal proceedings. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

16.3 Legal Proceedings

If mediation does not resolve the dispute, either party may pursue its rights through the courts of British Columbia as provided in Section 15. Nothing in this Section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to prevent imminent harm.

16.4 Limitation Period

Any claim or cause of action arising from or related to these Terms of Use or your use of the Site must be commenced within two (2) years after the claim or cause of action arose, to the extent permitted by applicable law. Claims not brought within this period are permanently barred.

17. Modifications to These Terms

reserves the right to revise these Terms of Use at any time by posting an updated version on the Site. The revised Terms will be effective immediately upon posting unless a later effective date is stated. It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of those changes.

We may also notify registered users of material changes by sending a communication to the email address associated with their account, but we are not obligated to do so for all changes.

18. Severability

If any provision of these Terms of Use is found by a court or tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any single provision.

19. Waiver

No failure or delay by in exercising any right, power, or remedy under these Terms of Use shall operate as a waiver of that right, power, or remedy. A waiver of any particular breach does not constitute a waiver of any subsequent breach of the same or any other provision.

20. Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms communicated to you at the time of a reservation confirmation, constitute the entire agreement between you and with respect to your use of the Site and supersede all prior communications, representations, understandings, or agreements, whether written or oral, relating to that subject matter.

21. Contact Details

If you have any questions, concerns, or feedback regarding these Terms of Use, or if you wish to exercise any rights available to you under applicable law, please contact us using the details below:

We endeavour to respond to all written enquiries within ten (10) business days of receipt.