Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us" or "our") uses cookies and similar storage technologies on grandvessianofflineclub.com (the "Website"). It describes what these technologies are, why we use them, the choices available to you and how you can manage your preferences at any time.

This policy forms part of our broader Privacy Policy and should be read alongside it. By continuing to use the Website after reviewing this policy, you acknowledge the use of strictly necessary technologies as described below. All optional categories of cookies and similar technologies remain switched off unless and until you expressly accept them through our consent tool.

2. What Cookies and Similar Technologies Are

A cookie is a small text file that a website places on your device — computer, tablet or mobile — when you visit. Cookies allow the website to recognise your device on subsequent visits and to store certain information about your session or preferences.

In addition to traditional cookies, we may use related storage technologies, including:

• Session storage – temporary data held in your browser that is deleted as soon as you close the tab or window.
• Local storage – data stored persistently in your browser until it is cleared manually or programmatically.
• Pixel tags and web beacons – small transparent images embedded in web pages or communications that can signal whether a page or message was accessed.
• Script-based tracking – code that collects behavioural or technical information during a browsing session.

Throughout this policy the term "cookies" is used as a collective reference to all of the above technologies unless a distinction is specifically noted.

3. Categories of Cookies We Use

We organise the cookies on this Website into four functional categories, each described below. The table that follows summarises key attributes of each category.

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. Without them, core services such as page navigation, secure area access, session management and consent-preference recording cannot operate. Because they are indispensable to delivering a service you have explicitly requested, strictly necessary cookies do not require your prior consent under applicable Canadian privacy legislation.

Examples of purposes served by strictly necessary cookies include:

• Maintaining your session as you move between pages.
• Remembering items you have added to a reservation or enquiry form within a single session.
• Storing your cookie consent choices so that we do not ask again unnecessarily.
• Enabling security features that protect the Website and its users.
• Load-balancing requests across our servers to ensure reliability.

3.2 Functional (Preference) Cookies

Functional cookies allow the Website to remember choices you make — such as your preferred language, display settings or whether you have previously visited certain sections — and to provide a more personalised and consistent experience as a result. These cookies do not track you across third-party websites.

Functional cookies are optional. They are only activated if you give us your consent through our cookie preference centre.

3.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with the Website by collecting aggregated, statistical information such as which pages are visited most frequently, how long visitors spend on each page and any error messages encountered. This information is used solely to improve the performance and content of the Website.

Analytics cookies are optional. They remain off by default and are only placed on your device if you choose to accept this category.

3.4 Marketing and Targeting Cookies

Marketing cookies may be used to build a profile of your interests and to display content or promotions that are relevant to you, both on this Website and, where applicable, on other platforms. They work by uniquely identifying your browser and device.

Marketing cookies are optional and are strictly off by default. They will only be activated following your explicit consent. You may withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal.

4. How Long Cookies Remain on Your Device

Cookies can be grouped by how long they persist on your device:

• Session cookies – These exist only for the duration of your visit and are deleted automatically when you close your browser. They are used primarily for strictly necessary functions such as session continuity.
• Persistent cookies – These remain on your device after your browser is closed, for a defined period or until you delete them manually. Persistent cookies serve purposes such as remembering your consent choices, language preferences and, where you have consented, analytics or marketing functions. The lifespan of a persistent cookie varies; those we use typically have durations ranging from a single day up to a maximum of thirteen months, depending on their purpose.

You may delete any cookie at any time using your browser settings, as described in Section 6 below.

5. Third-Party Cookies and Our Responsibilities

Some cookies placed on the Website may originate from third-party service providers whose tools we incorporate for analytics, functionality or marketing purposes (subject to your consent choices). When a third-party cookie is set, data may be transmitted to and processed by that third party according to its own privacy and cookie practices.

We select third-party providers with care and, where applicable, enter into data-processing agreements with them. However, once data passes to a third party, that party is independently responsible for its own data-handling practices. We encourage you to review the privacy and cookie policies of any third-party provider relevant to your use of this Website.

We do not control third-party cookies placed through content or services you choose to access via external links from this Website, and we accept no responsibility for such cookies.

6. Managing Your Cookie Preferences

6.1 Our Consent Tool

When you first visit grandvessianofflineclub.com, a consent notice will appear. You can accept all optional cookie categories, reject all optional categories, or customise your choices on a category-by-category basis using the "Manage Preferences" option. Your selections are stored so that we do not need to ask again each time you visit, unless you clear your browser data or your stored consent expires.

You may revisit and update your preferences at any time by accessing the cookie preference centre via the link provided in the footer of every page of the Website.

6.2 Withdrawing Consent

Where you have given consent to optional cookie categories, you have the right to withdraw that consent at any time. Withdrawing consent will cause the relevant optional cookies to stop being set on your device going forward. It does not affect any processing that took place lawfully while your consent was in force. To withdraw consent, open the cookie preference centre and deselect the relevant categories, or use the browser controls described below.

6.3 Browser-Level Controls

All major web browsers provide built-in settings that allow you to view, block or delete cookies independently of our consent tool. The method varies by browser; guidance is typically available through each browser's help function or settings menu. Common browser options include:

• Blocking all cookies from all websites.
• Blocking only third-party cookies.
• Allowing cookies from specific sites while blocking others.
• Deleting all cookies stored on your device.
• Receiving a notification before any cookie is placed.

Please note that blocking or deleting strictly necessary cookies may impair the functionality of this Website, including the ability to navigate between pages, complete reservation requests or access certain features.

6.4 Opt-Out Resources

For interest-based advertising cookies, you may also make use of industry opt-out platforms operated by recognised digital advertising bodies. These platforms allow you to opt out of participating advertisers' cookies across multiple websites simultaneously. Participation in such schemes is separate from the consent choices you make through our own preference centre.

7. Cookies and Personal Data

Some cookies we use, or that our service providers use on our behalf, may process personal data — for example, an online identifier or IP address that could be used to identify you directly or indirectly. Where cookies process personal data, that processing is governed by our Privacy Policy, which sets out our lawful bases for processing, your data-subject rights and how to exercise them.

We do not use cookies to collect special-category personal data about visitors to this Website.

In connection with our casino operations, please note that guests must be aged 18 or over to access gaming facilities. The Website's cookie practices do not alter this requirement, and our systems are not directed at persons under the age of 18.

8. Changes to This Cookie Policy

We review this Cookie Policy periodically and will update it to reflect changes in the technologies we use, legal or regulatory requirements, or our business operations. The effective date at the top of this page will be revised each time a substantive update is made. Where changes are material, we will bring them to your attention via a prominent notice on the Website.

We encourage you to check this page from time to time to remain informed about how we use cookies.

9. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the way we use cookies on grandvessianofflineclub.com, please contact our Privacy team:

We aim to acknowledge all enquiries within five business days and to provide a substantive response within thirty calendar days of receipt.