Reservations
Room availability, stay preferences, group bookings and applicable booking conditions are all handled through our reservations team.
Contact
We are here before, during and after your visit
Whether you are planning a stay or already on property, the right team is ready to help.
Contact
How can we help?
The Grandvessianofflineclub team is available for room reservations, arrival planning and any resort service question you may have. Reach us by phone at +1 250 555 0186, by email at info@grandvessianofflineclub.com, or in person at 125 George Street, Prince Rupert, BC V8J 1A2.
Guest Services
For questions about property access, resort facilities, dining and anything you need to know before or during your visit, guest services is the right starting point.
General Enquiries
Meetings, entertainment programming, gaming floor information and any other requests that fall outside reservations and guest services are welcome here.
Getting here
Make arrival straightforward
Grandvessianofflineclub is located at 125 George Street in the heart of Prince Rupert, BC. Whether you are driving along the Yellowhead Highway, arriving by ferry or using local transport, our team can help you plan the smoothest route to the front door.
By car
Plan your driving route to 125 George Street, Prince Rupert, BC V8J 1A2 and confirm on-property parking with our team.
Public transport
Prince Rupert is served by BC Ferries and local bus services. Contact us and we will help you plan the final leg of the journey.
Assistance
Our guest-services team is glad to answer any questions about property access, drop-off points or arrival logistics.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive questions, calling or emailing directly using the contact details on this page is the fastest route to an answer.
How do I send a booking request?
Select your preferred dates using the availability form on this site, or contact the reservations team by phone or email to discuss your stay directly.
Where can I find opening hours for resort facilities?
Current operating hours for dining, the gaming floor and resort amenities are available from the guest services team on request.
Can I ask about parking or transport to the resort?
Absolutely. Guest services is happy to assist with arrival planning, including parking and local transport options in Prince Rupert.
Can I request accessibility information before I arrive?
Yes. Let us know the features or assistance you need when you get in touch and we will provide the relevant details.
Where are the booking terms and cancellation conditions provided?
Rate, cancellation and payment terms are shared alongside the booking confirmation details when a reservation is confirmed.